Refund and Cancellation Policy

Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online/classroom or Self-paced learning programs.

As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the Akswave website you agree to our Privacy Policy and Terms of use policy and the points below.

Cancellation and Refunds: Online & Classroom Trainings

Akswave, reserves the right to postpone/cancel an event because of instructor illness or force-majeure events (like floods, earthquakes, political instability, pandemic situation like COVID19, etc.)The refund request will not be accepted if you have attended the online or classroom training for more than 2 day's session or have accessed / downloaded course material from the learning portal.

• No refund will be provided on discounted courses.
• No refund will be provided for the academic institute tie up courses.
• There is no refund applicable on the self-paced programs. All the enrolments and payments made are full and final.
• If the delegate doesn’t turn up on the given schedule then no refund will be provided.
• If the delegate without informing misses the classes then no refund will be given.
• In the case of refund, taxes amount will not be refunded.

Batch Deferral / Rescheduling Policy:

• Due to any reason learner wants to defer the batch or restart the classes in a new batch, such requests can be done by dropping an email to info@akswave.com.
• Only 1 time batch defer is allowed without any additional cost.
• Learner can request for batch deferral to any other batches starting in the next 3-6 months from the start date of the initial batch in which the student was originally enrolled for.
• Batch deferral requests are accepted only once but learner should not have completed more than 20% of the program.
• If learner wants to defer the batch 2nd time then batch deferral fees equal to 10% of the total course fees paid for the program + Taxes is applicable.

Note: All refunds will be processed within 7-8 working days, post review and approval of any such request.

Cancellation and Refunds: Self Paced Learning

• No refund will be done for Self Paced courses.
• No refund will be provided and access will be revoked, If anytime found course is been shared with others / multiple users or intention of course purchase is to copy the material/Content and account will be blocked at the same time.